Error when trying to Subscribe to AVD Resouce using Remote Desktop Service app
The following error occurs since the system is trying to log you in to your tenant but the computer you are using is connected to a different work or personal account.
For example: I am logged in to my physical computer with support@voicewareusa.com but when logging in using the Remote Desktop App I am using voiceware@mynewtenant.com. This creates a conflict between the physical machine's account and Microsoft Remote Desktop App since it uses the current windows information to connect to Azure.
*** Please follow the solution steps below the error picture. ***
Solution to this issue:
1- Create a local account not attached to an email, a local administrator or standard user will suffice.
For example: Create a new account named Support on the physical machine and add it as a local account.
2- If you are logged in to the physical machine with the error described on the beginning of this article then do the following:
- Open Remote Desktop App on your computer.
- Click on Subscribe with URL.
- Enter the following URL Link on the window: https://rdweb.wvd.microsoft.com
- You should be able to log in using your work provided credentials.
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