How to update credit card information in our billing portal

How to update credit card information in our billing portal

Voiceware offers the ability to update your existing credit or debit card directly from our billing portal. This method is more secure than traditional Credit Card Authorization forms that are still widely employed by other vendors. We are trying to protect our customer's information by providing you with the steps on how to perform the change yourself without any other human intervention. 


Step 1:
Log in to our Voice/Billing portal using your credentials.  (If needed contact Support at 305-503-7782 or by sending an email to support@voicewareusa.com to get your User ID and Password)


Step 2:
Go to the Billing Tab. Scroll down and select the Pencil next to Credit Card On File. 

Step 3:
After selecting the Pencil icon go ahead and fill out the information required on each field. Then click on the Save icon right next to where the Pencil is. 


***Below are some images for reference***

Image 1:



Image 2:

    • Related Articles

    • How to make a payment on your voiceware account

      Here are the steps to make a payment using your stored credit or debit card on file. Step 1: Log in to our Voice/Billing portal using your credentials. (If needed contact Support at 305-503-7782 or by sending an email to support@voicewareusa.com to ...

    • How to use SNAP.GO Webphone using Voiceware Portal

      Voiceware offers a webphone phone app to all of its users. This gives you the ability to work remotely, out of a physical location, while still having your office phone number in your webphone app when dialing out to prospects, clients or patients. ...

    • Ten Steps for Successful Number Porting of Your Phone Numbers to Voiceware

      Switching your company’s communications over to a hosted PBX business phone system makes life a lot easier for you and your employees. We’ve previously been over several of the great features and benefits that a cloud PBX brings to your business. One ...

    • Privacy Policy Template for 10DLC Compliance

      Voiceware is offering its clients the following template as a way to make the required 10DLC compliance process more straightforward. This needs to be included in your website, where customers will be giving their personal information and phone ...

    • Error with FSLogix service when logging in to Azure Virtual Desktop environment

      An error can occur when a new user logs in to the virtual environment for the first time. A window with the following information can be seen depending on the error. ***You need to enable file share access permissions for the FSLogix Files Shares. ...