Managed IT Services
How to install Exchange Online PowerShell on your computer
Microsoft offers Exchange Online PowerShell as software that can be installed to configure everything related to Microsoft Exchange services, like migrations, moving or copying mailboxes, etc. Below find the direct link to the instructions related to ...
Error when trying to Subscribe to AVD Resouce using Remote Desktop Service app
The following error occurs since the system is trying to log you in to your tenant but the computer you are using is connected to a different work or personal account. For example: I am logged in to my physical computer with support@voicewareusa.com ...
How to install Zoom VDI Client on the server and Zoom VDI Plugin on the local computer
Zoom, a renowned video conferencing solutions provider offers a plugin to use their software and avoid latency when using a Virtual Desktop Environment. It comprises of two phases, install the Zoom VDI Client on your Virtual Server, and install the ...
How to install RingCentral App VDI Universal Plugin on your physical desktop
RingCentral, a telecommunications provider, offers a plugin to solve delays when speaking to customers while using the desktop app hosted in a virtual environment like Azure. To avoid latency when talking to your customers please follow the steps ...
How to deploy RingCentral on an Azure Virtual Deployment (AVD) environment
RingCentral, a telecommunications provider offers the ability to install its desktop app on a Personal Virtual machine or Pooled Desktop environment within Azure Platform. The deployment consists of 3 parts: 1- Install the RingCentral Deployment tool ...
How to check IMAP connection settings when migrating emails from other platforms to Microsoft Exchange
Microsoft offers tools to help you migrate other email service providers to Microsoft Exchange Server Mail. One of these tools is named IMAP Email. This tool allows you to test the connection to the mailbox from which you are migrating. For example, ...
Error with FSLogix service when logging in to Azure Virtual Desktop environment
An error can occur when a new user logs in to the virtual environment for the first time. A window with the following information can be seen depending on the error. ***You need to enable file share access permissions for the FSLogix Files Shares. ...
How to configure Forticlient SSL-VPN
Fortinet firewalls offer the ability to use a secure access connection to your internal company network from a remote location. The information needed to configure the VPN is being provided by your IT service provider. Here are the steps to correctly ...
How to log in to your Azure Virtual Desktop (AVD) environment
Voiceware offers Azure Virtual Desktop platform as a service or commonly known as PaaS for its clients. This enables our customers to work from their offices or remotely. This provides you with daily backups of your data and guarantees minimum ...
How to Sync an Existing Office365 Tenant into a New Active Directory Domain
Part 1 – Add UPN Suffixes into Active Directory Log in to the portal as a global administrator and navigate to settings then domains. Make a list of all the custom domains you are using, not including the default onmicrosoft.com. These will be added ...
Users not able to log in to Azure Virtual Desktop environment after enabling 2 Factor Authentication (2FA)
When enabling 2 Factor Authentication (2FA) or Multi-Factor Authentication (MFA) on a user it can cause the Remote Desktop Client connection to your Azure Virtual Desktop environment to fail with an error "The Logon Attempt Failed" as seen below: ...